Refund policy
At BlushBunny Cosmetics, we want you to be absolutely in love with every product you purchase. If, for any reason, you're not completely satisfied, we offer a hassle-free return and refund process to ensure you have the best shopping experience with us.
Returns
- Eligibility: You may return unopened and unused products within 30 days of receiving your order.
- Conditions for Return: Items must be in their original, sealed packaging to qualify for a return. Please note that we cannot accept returns on used or opened products for hygiene and safety reasons (except for defective or damaged items).
- How to Return: To initiate a return, simply contact our Customer Service team at support@blushbunnycosmetics.com, and we’ll guide you through the return process. You’ll be provided with a return label if applicable.
Refunds
- Processing Time: Once we receive your returned items, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method used for your purchase.
- Refunds for Damaged or Defective Items: If you receive a damaged or defective product, we apologize for the inconvenience! Please contact us within 7 days of receiving the item, and we’ll send you a replacement or process a full refund — whichever you prefer.